HazelWind accepts returns on all unwashed and unworn products with the tags still attached within the first 30 days of the fulfillment email. We offer STORE CREDIT ONLY for returned items. We DO NOT issue refunds to the original method of payment. Store credit (gift card) never expires and is issued instantly via email once your return is accepted. Please allow 5-10 business days after delivery of your return to be processed.

Shipping costs are not included in the store credit amount and will not be refunded, all returned shipping will be at the customer's expense.

 If you need to exchange an item, please follow return policy instructions and use your store credit/gift card towards the new order. We do not honor sale prices on exchanges if the sale has ended. 

Items listed below are NOT eligible for Returns or Exchanges:

Final Sale Items - All headwear, earrings, and bodysuits are final sale. No exceptions, no exchanges.  Flash Sale Items                                                                                                                                                                                                                                                    

To receive your STORE CREDIT, item(s) must be:           

Unworn with tags still attached. No trace of animal hair, deodorant, makeup, or strong smell such as perfume, body odor, smoke, laundry detergent etc.

Packing slip/Receipt presented at time of return. 

HazelWind does NOT OFFER REFUNDS, we will only allow store credit if the return meets our guidelines.

RETURN SHIPPING

We offer free return shipping on all U.S. orders.

You have 30 days from the date of fulfillment (the date you receive your fulfillment confirmation email) to return your order. 

DISCOUNT CODES

General discount codes are one use only.